Shipping Policy
Last updated: 01.10.2025.
At Melkawolf Creative Studio, we want to make sure your order reaches you safely and on time. This policy explains how we handle shipping within the United Kingdom.
Processing & Dispatch
• Orders are usually dispatched within 1–3 business days if the item is in stock.
• Orders placed on weekends or public holidays will be processed the next business day.
Shipping Methods & Costs
We currently ship with Royal Mail and Evri.
• Standard Shipping (3–5 business days): Price based on courier rates.
• Free Shipping: Orders over £30 qualify for free standard delivery.
• Tracking: A tracking number will be provided once your order has been dispatched.
Delivery Times
• Standard delivery takes approximately 3–5 business days after dispatch.
• Please note that delivery times may vary due to courier delays, weather, or seasonal demand.
Responsibility & Support
• Once your parcel has been handed over to the courier, it becomes their responsibility.
• However, we are always happy to assist you in resolving delivery issues.
Lost or Damaged Orders
• If your order is lost or arrives damaged, please contact us at [Insert your email address].
• We will review the issue and may offer a replacement or refund depending on the situation.
Questions
If you have any questions about shipping, please reach out to us at: