Privacy Policy

Last updated: 01.10.2025.

This Privacy Policy describes how Melkawolf Creative Studio (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our webshop melkawolf.co.uk.

We are committed to protecting your privacy and handling your data in a transparent and secure manner.

1. Who We Are

Melkawolf Creative Studio

Sole Proprietor

United Kingdom

If you have any questions about this policy or how we use your data, please contact us at:

📧 Melkawolf.design@gmail.com

2. Information We Collect

We may collect the following information when you interact with our webshop:

• Name, shipping address, billing address

• Email address, phone number

• Order details and purchase history

• Payment information (processed securely via third-party providers such as PayPal – we do not store full card details)

• Newsletter sign-up details (if you choose to subscribe)

We do not use cookies or tracking analytics.

3. How We Collect Data

• Directly from you (checkout forms, account creation, newsletter subscription)

• Through our webshop provider (Wix), which provides the platform to operate our store

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4. How We Use Your Data

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchases

• Send marketing emails or newsletters (only if you consented)

• Comply with legal and tax obligations

5. Sharing Your Data

We only share your data when necessary:

• Payment processing: PayPal (or other payment providers you choose at checkout)

• Shipping providers: e.g. Evri, to deliver your orders

• Platform provider: Wix, which hosts our webshop securely

We do not sell or rent your personal data to third parties.

6. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal grounds:

• Contract: to process your order and deliver products

• Consent: for marketing emails and newsletters

• Legal obligation: for tax and accounting purposes

7. Data Retention

We keep your personal data for as long as necessary to fulfil the purposes outlined in this policy:

• Order information and invoices: 5 years (for legal and tax purposes)

• Newsletter subscriptions: until you unsubscribe

8. Your Rights

You have the following rights under data protection law:

• Access the personal data we hold about you

• Request correction of your personal data

• Request deletion of your data (where legally possible)

• Withdraw consent to marketing at any time

• Complain to the Information Commissioner’s Office (ICO) if you believe your data is misused

To exercise these rights, contact us at: melkawolf.design@gmail.com

9. Security

We use secure hosting (via Wix) and SSL encryption to protect your personal data. Payment transactions are processed securely by third-party providers (e.g. PayPal).

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.